Transformation training academy
The unique, industry leading training and development that we deliver through our Transformation Academy has been designed to recognize and encourage the individual strengths of each and every one of our colleagues. Whether you join us as a new colleague, or transfer to us from another company under TUPE, you can look forward to attending many innovative learning events.
We focus on behavioral training and emotional intelligence to build strong service teams that work closely together to deliver exceptional service. We ensure the team know the importance of understanding themselves, their colleagues and their guests as well as multi-skilling to deliver a seamless service to the guest.
Exceptional service is at the heart of the Bennett Hay offer to our clients and guests alike. With this in mind we have designed bespoke training courses to help our teams be well equipped to go that extra mile for our guests. We will equip you with the observational skills, the standards, and the understanding of 5-star service to deliver on our promises.