Trust, Tech and Service – The new watchwords for hospitality service businesses

Trust, technology and service are the watchwords for facilities managers as they plan a return to the office and navigate the implications of a new-style working week.

The new style working week will bring about increased inter-departmental practices between IT, FM and HR as employee welfare and productivity are considered both onsite and in the home. The role of facilities management will again step up a pace assuming a ‘lifestyle management’ outlook to its service offering. No longer solely the concierge at the visitor welcome desk, but a concierge for employee welfare both at work and at home.

Read the summary here of our Re-opening for business webinar with Anthony BennettChris Sheppardson from EP and Roy Westwood of Forward Associates sharing their insights for facilities and commercial estate managers along with the lasting ramifications on building design, employee welfare and benefits


Watch the webinar recording below:

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