Every opinion is important

Continual development is key to our success. Our 360 degree guest experience monitor enables us to measure the success of our service and benchmark it to other similar environments. Our investment in colleague development and innovation ensures we lead the way on exceptional guest services for our clients.

Meet our team

Highlights - Blended services

CB&I (NYSE: CBI) is one of the world’s leading engineering, procurement and construction companies and a major process technology licensor.

Our blended services include:

  • Catering, hospitality and events
  • Security and reception service
  • Mailroom services
  • Reprographics
  • Cleaning, landscaping, internal plants and pest control
  • There are 2,000 people on site

For more information about CB&I visit www.cbi.com

Summary

Having successfully delivered a busy hospitality and event service for CB&I at their London offices for three years, the client entrusted us with an extended range of complementary soft services following a competitive tender. Our success has been to provide one point of contact for the combined services of soft, reprographics and catering together with specialist expertise in each area from our strategic partners.
The benefits for CB&I are: ‘one team’ delivery achieved through our bespoke transformation training, access to our local in-house support team and substantial financial savings over the contract duration.

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