Blended soft services with one team representing your brand

Bennett Hay delivers complementary soft services to workplace clients. In a market that has so many different operational set ups of in-house and outsourced colleagues. We provide our clients which a flexible approach of shaping their own boutique collection of soft services.

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Transformation service training

Transformation service training

Our teams are trained on skills, legislative and most importantly behavioural service skills.  We work with our hotel partner links to ensure we embrace the latest behavioural training for our teams.

Using personality profiling we embrace and promote individualism ensuring our teams understand themselves, their colleagues and their clients. 

Our strapline is service, anticipation, fulfilment and our transformation training is designed to encourage our teams to anticipate our guests unexpressed wishes. This relies on continual training and development together with recognition and engagement programmes for our colleagues to always catch great service.

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