Our purpose is to ensure our team, clients, guests and visitors all benefit and grow from a holistic approach to delivering a balanced working environment, through exceptional food and personal service.
Robin and Anthony started Bennett Hay in 2010 with the idea of creating a company with a fantastic business culture and people-focused approach. Fast forward to today and we work with some incredible global brands across many sectors, shaping experiences for people at work and looking after their wellbeing.
Our personality is open and approachable, humble and caring, experienced, adaptable, inspirational and adventurous. If this sounds like a company you would like to partner with – we would love to hear from you, please get in touch.
We live at the heart of your environment. We’ve got your back and recognise all the opportunities to make your working life not just better, but effortlessly fulfilled. It doesn’t matter how big or small; we are dedicated to delivering the ultimate guest experience.
Over the years we’ve built a great rapport with our clients and share a strong bond. Always enthusiastic with positive team culture, we take pleasure in providing a personal service tailored to your needs, fuelling you to get on with what’s important.
Community is everything to us. We offer a friendly, familiar environment where people can feel at ease – a warm place to unwind, a helping hand when in need, always your trusted partner. We stop at nothing to put our clients first, showing commitment in delivering the very best food and service for their employees and guests, ensuring we all aspire to be our best – continually growing together.
Meet our senior team who work tirelessly to support our onsite colleagues in delivering exceptional food and personal service.
Anthony provides the alternative thinking; he’s constantly striving to find new and innovative ways of delivering exceptional food and service. Anthony is passionate about leading the way in workplace services and brings a wealth of corporate experience to help tailor unique solutions for clients. He takes a keen interest in food design, wellbeing and the presentation of our people and their area of work. Married with two children and living in Hertfordshire, he is a keen traveller and sportsman.
Robin provides energy, support and direction to our operations team driving and developing our client business. He is responsible back of house for our financial processes and robust systems for our clients, harnessing the extraordinary benefit of our supplier base and seeking business excellence through developing outstanding client relationships. Robin is a keen skier, world explorer and family man with a love for and collection of interesting and very drinkable wines.
Candice is responsible for developing our company-wide catering ethos that reflects a new workplace regime, modern tastes and diets along with a focus on sustainability and conscientious menus and supply partners. As the foodie face of Bennett Hay, she works with clients to develop catering propositions that meet their new office needs while also helping the internal development of chefs and kitchen teams. Candice also leads the creation and implementation of new concepts and collaborations from London’s emerging food and drink scene.
Candice has forged a highly respected career path in workplace catering and in retail catering having worked for Thomas Franks London, Vacherin and Lusso and most recently with her own consumer venture.
A CDP accredited fitness trainer and advanced dieting and meal planner, Candice loves to cook, eat, keep fit, repeat. A national athlete in her youth playing both indoor and beach volleyball, you’ll now find her with her young son and wife running at their local parks, Hampstead Heath and Highgate Woods.
Zoë’s focus is on the development of our business, through new client partnerships, marketing and communications. With a career in hospitality, primarily in operations, Zoë identifies opportunities for company growth as well as supporting our site managers to drive the business at a local level. Zoë joined the B&I London market having previously worked at a senior level within some of London’s most iconic buildings, overseeing catering, events and venue hire. She brings experience of commercial contracts, project management of complex events and mobilisations…with a touch of creativity thrown in for good measure! Zoë lives in Surrey with her two teenage boys and is a ‘keen’ runner, home cook and host.
Claire looks after our colleagues ensuring we recruit, attract, develop and retain the best people in our business. Having previously managed human resources for leading technology and outsourcing companies, she is on hand to smoothly run the TUPE process and satisfy any concerns that the new team may have along the way. Dedicated to the development and wellbeing of our people, Claire drives our colleague training and benefits programmes and ensures our business management processes support their best performance. At home, Claire is busy with her young family who love to travel around the UK and beyond – and are always planning their next adventure.
Alistair provides the culinary direction for our business, providing a very hands-on approach to support our chefs in delivering exceptional food and service. His extensive experience combines that of Michelin starred restaurants around the world with mobilising and running the catering and fine dining kitchens for top FTSE 100 London-based businesses. Alistair brings knowledge of many sectors including banking, legal, advertising and media, property and business services. A father of two, he lives in Hertfordshire and is a passionate traveller and food innovator.
Anna provides creativity in promoting our company image, representing both Bennett Hay and our clients. She drives marketing and communication activities tailored for each operation to continually enhance the desired guest experience. Anna ensures that our brands, either bespoke or generic, always present well and uses relevant media and technology to keep our guests enticed and engaged. As a culture and culinary explorer, she constantly brings new ideas to ensure our food and service stays attractive and innovative.
Fiona works with top London hotels and runs our Transformation Training Academy. With her broad hotel experience, she works with our service teams to provide them with the confidence and knowledge to deliver exceptional service. Fiona’s innovative and highly personal training techniques truly transforms teams and help blend our on-site resource. Fiona is another keen traveller and avid foodie, enabling us to keep a keen eye on global food and service trends.
Rachel is our go-to for winning new business and ensuring our relationships with existing clients thrive. Her experience with the tender process, building new relationships and many years in operations is a perfect combination for the role (and she enjoys writing tender documents…). Rachel is passionate about colleagues’ mental health and wellbeing and is one of our trained Mental Health First Aiders. Outside of the working world, Rachel is a new mum, enjoys baking and hosts her own podcast.
Pedro oversees and supports our service teams in central London. Having led both high street and workplace food service operations, he has a great understanding of team dynamics and effective client relationship building. A home-grown talent, Pedro is a hospitality and events devotee with a passion for delighting guests. He is also involved in our Service Impact programme aimed at reducing the impact our operations have on people and the planet. At home, Pedro is a happy dad, a keen hiker, and a book lover.
Kelly supports the teams in London with all areas of service excellence. From a 25 year background in B&I she has mobilised and led a portfolio of businesses ranging from Financial institutions to Fashion. Her strengths sit with creating team cultures that go over and above the expectation whilst driving innovation & bringing everyone on the journey with her. She brings experience of multi project management, with her most challenging being an end to end remote mobilisation during the pandemic period. Kelly is a self- confessed graffiti art fan with her favourite place being Leake Street Arches and Berlin. Kelly’s greatest achievement? Proud mum to her teenage daughter.
Rossy heads up our reception contracts across our London corporate portfolio and is a seasoned Operations Manager with solid reception experience and a passion for creating five-star environments. Rossy has an impressive C.V. working in iconic London landmarks garnered from prestigious roles at The Shard, the Sky Garden, and The Crown Estate. Her passion for hospitality extends beyond the workplace, as she thrives on exploring diverse cultures through travel and fostering social connections. Rossy’s dedication to excellence and adventurous spirit make her an invaluable asset to her current role with Bennett Hay, elevating operational excellence in the corporate world.
Richard heads up our Elite Team after a successful period as one of our reception team leaders. Richard thrives on organising and streamlining processes and loves data! Richard started his career as an archaeologist but worked in the customer service sector after moving to London in 2018 at The British Museum and Art Galleries across London. When he’s not at work, Richard enjoys driving through the English countryside, restoring antique French and German clocks, cooking, sewing, and roller skating, amongst others.
Geneva ensures our reception teams across the business provide exceptional guest service consistently. She spent her career delivering memorable experiences in some of the London’s most reputable law firms, banks and media companies and is well placed to lead our teams on 5-star service standards. Geneva’s role is instrumental in developing our receptionists and ensuring client satisfaction. Outside of work, Geneva is a socialite enjoying good times with friends and family, a keen painter with a passion for arts and creativity and an enthusiastic dancer.
Being a qualified nutritionist, a member of Royal Society for Public Health, weight management specialist and a wellness coach, Dorota is uniquely placed to drive wellbeing for our workplace guests. Her expert input into our menu development and our RESTORE nutritional programme as well as her personalised nutrition advice, support people to eat well at work. Dorota’s passion for food education and personalised coaching comes to light during our Wellbeing Days and Nutrition Clinics, designed to raise awareness of the impact of nutrition on wellbeing. She tells it like it is….
Tamsin looks after the design and display, providing our clients with bespoke styling to ensure the finishing touches reflect their company brand and image. She works with our clients to help refresh or redesign their look and feel – from the first impression at reception in terms of the desk design, ergonomics, flowers, scent and music to the combined service team uniform, meeting room writing sets and fine dining tableware. Tamsin’s years of interior design experience working with highly respected designers including Paulo Moschino and Nicholas Haslam provide our clients with a unique perspective in terms of uplifting office environments. Beyond Bennett Hay, Tamsin is a mother of two and an enthusiastic traveller and foodie.
Susie looks after our communities – facilitating engagement with our workplace guests, colleagues and clients using social media platforms. Driving daily interest through sharing relevant stories, service moments, inspirations and promotional challenges, Susie keeps our communities engaged and our food offering fun and appealing. As a founder of Our Tribe Travels, the award-winning online community for families who love independent travel, Susie is gifted to make any group happily connected.
Kate led some incredibly talented event teams at major cultural organisations in London, including the National Gallery and National History Museum. She is now using her experience to develop bespoke event programmes with a wow factor to help our clients engage their workforce and entertain their corporate guests.
A true Italian coffee fanatic, Gennaro has been working with Bennett Hay from the offset sharing his expertise and supplying our unique blends of coffee. Having previously built coffee brands such as Illy, Julius Meinl and Mokarabia in the UK and most recently set up the Tea Academy, Gennaro shapes bespoke coffee and tea strategies for our clients to suit their every service area. He also runs our Barista Training Academy – equipping our teams to show off their flair and creativity, and further their career in the art of coffee making.
Vita works closely with Claire and our operational team to continually recruit new talent to Bennett Hay including to our elite team, who provide consistent absence cover. With a solid operational background in corporate hospitality and a BA (Hons) degree in Hospitality and Business management, she easily spots rising hospitality stars. In her spare time, Vita has a passion for organising events & parties and trying out new recipes. She also enjoys theatre & musicals, but above all values time spent with her young family.
Paul leads our finance function and directly trains and supports our onsite managers with our IT systems, monthly reporting and accounting procedures. He holds a first-class accounting degree from Middlesex University and has relevant operational experience, having previously managed a high street commercial outlet. Paul loves to keep fit by cycling to work and running marathons.
Delors works with Paul in our accounts team. With a degree in Finance and Accounting from the University of Western Greece, he runs our payroll and prepares the monthly statements, supplier payment and reconciliation of accounts. After moving to London, Delors first started working as part of our service team at a client site, before moving to a head office role more in line with his desired career path. In his spare time, Delors enjoys travelling. He also takes interest in photography and at his young age is already a gin connoisseur.