Our purpose is to ensure our team, clients, guests and visitors all benefit and grow from a holistic approach to delivering a balanced working environment, through exceptional food and personal service.
Robin and Anthony started Bennett Hay in 2010 with the idea of creating a company with a fantastic business culture and people-focused approach. Fast forward to today and we work with some incredible global brands across many sectors, shaping experiences for people at work and looking after their wellbeing.
Our personality is open and approachable, humble and caring, experienced, adaptable, inspirational and adventurous. If this sounds like a company you would like to partner with – we would love to hear from you, please get in touch.
We live at the heart of your environment. We’ve got your back and recognise all the opportunities to make your working life not just better, but effortlessly fulfilled. It doesn’t matter how big or small; we are dedicated to delivering the ultimate guest experience.
Over the years we’ve built a great rapport with our clients and share a strong bond. Always enthusiastic with positive team culture, we take pleasure in providing a personal service tailored to your needs, fuelling you to get on with what’s important.
Community is everything to us. We offer a friendly, familiar environment where people can feel at ease – a warm place to unwind, a helping hand when in need, always your trusted partner. We stop at nothing to put our clients first, showing commitment in delivering the very best food and service for their employees and guests, ensuring we all aspire to be our best – continually growing together.
Meet our senior team who work tirelessly to support our onsite colleagues in delivering exceptional food and personal service.
Anthony provides the alternative thinking; he’s constantly striving to find new and innovative ways of delivering exceptional food and service. Anthony is passionate about leading the way in workplace services and brings a wealth of corporate experience to help tailor unique solutions for clients. He takes a keen interest in food design, wellbeing and the presentation of our people and their area of work. Married with two children and living in Hertfordshire, he is a keen traveller and sportsman.
Robin provides energy, support and direction to our operations team driving and developing our client business. He is responsible back of house for our financial processes and robust systems for our clients, harnessing the extraordinary benefit of our supplier base and seeking business excellence through developing outstanding client relationships. Robin is a keen skier, world explorer and family man with a love for and collection of interesting and very drinkable wines.
Claire looks after our colleagues ensuring we recruit, attract, develop and retain the best people in our business. Having previously managed human resources for leading technology and outsourcing companies, she is on hand to smoothly run the TUPE process and satisfy any concerns that the new team may have along the way. Dedicated to the development and wellbeing of our people, Claire drives our colleague training and benefits programmes and ensures our business management processes support their best performance. At home, Claire is busy with her young family who love to travel around the UK and beyond – and are always planning their next adventure.
Richard is a results-orientated hospitality leader focused on driving business and operational effectiveness. He brings a wealth of experience in the hospitality sector having worked for restaurant, hotel and pub chains. Richard strives to bring exceptional service and value to every client by delivering upon the art of the possible. Richard also leads our Service Impact programme ensuring our carbon footprint reduction framework is embedded in every aspect of our service delivery. A quiz master, a riddle solver and a live action role-playing game enthusiast, he is a talented team builder.
Anna provides creativity in promoting our company image, representing both Bennett Hay and our clients. She drives marketing and communication activities tailored for each operation to continually enhance the desired guest experience. Anna ensures that our brands, either bespoke or generic, always present well and uses relevant media and technology to keep our guests enticed and engaged. As a culture and culinary explorer, she constantly brings new ideas to ensure our food and service stays attractive and innovative. A strong believer in treading lightly, Anna works closely with Richard and Jolanta to drive sustainability of our service offering.
Alistair provides the culinary direction for our business, providing a very hands-on approach to support our chefs in delivering exceptional food and service. His extensive experience combines that of Michelin starred restaurants around the world with mobilising and running the catering and fine dining kitchens for top FTSE 100 London-based businesses. Alistair brings knowledge of many sectors including banking, legal, advertising and media, property and business services. A father of two, he lives in Hertfordshire and is a passionate traveller and food innovator.
Fiona works with top London hotels and runs our Transformation Training Academy. With her broad hotel experience, she works with our service teams to provide them with the confidence and knowledge to deliver exceptional service. Fiona’s innovative and highly personal training techniques truly transforms teams and help blend our on-site resource. Fiona is another keen traveller and avid foodie, enabling us to keep a keen eye on global food and service trends.
Victor works with our existing and prospective clients to drive exceptional guest service experiences in London’s corporate and landlord receptions. Having led a front-of-house team for one of our prestigious clients and as a former uniform design business owner, Victor is uniquely placed to help tailor our guest service levels to best represent our clients’ brands. He’s a great listener and storyteller, gifted sketch drawer and graphic designer who loves sports events and spending quality time with friends.
Tamsin looks after the design and display, providing our clients with bespoke styling to ensure the finishing touches reflect their company brand and image. She works with our clients to help refresh or redesign their look and feel – from the first impression at reception in terms of the desk design, ergonomics, flowers, scent and music to the combined service team uniform, meeting room writing sets and fine dining tableware. Tamsin’s years of interior design experience working with highly respected designers including Paulo Moschino and Nicholas Haslam provide our clients with a unique perspective in terms of uplifting office environments. Beyond Bennett Hay, Tamsin is a mother of two and an enthusiastic traveller and foodie.
Being an associate registered nutritionist with the Association for Nutrition and a REP’s accredited fitness coach, Kate is uniquely placed to drive wellbeing for our workplace guests. Her expert input into our menu development and our RESTORE nutritional programme as well as her personalised nutrition advice, support people to eat well at work. Kate’s passion for food education and personalised coaching comes to light during our Wellbeing Days and Nutrition Clinics, designed to raise awareness of the impact of nutrition on wellbeing. She tells it like it is….
Susie looks after our communities – facilitating engagement with our workplace guests, colleagues and clients using social media platforms. Driving daily interest through sharing relevant stories, service moments, inspirations and promotional challenges, Susie keeps our communities engaged and our food offering fun and appealing. As a founder of Our Tribe Travels, the award-winning online community for families who love independent travel, Susie is gifted to make any group happily connected.
Kate led some incredibly talented event teams at major cultural organisations in London, including the National Gallery and National History Museum. She is now using her experience to develop bespoke event programmes with a wow factor to help our clients engage their workforce and entertain their corporate guests.
Jonathan supports our front of house colleagues across the business to continually deliver exceptional guest service. Previously he led service teams, providing memorable guest experiences, in leading corporate workplaces in addition to looking after high street brands in London. Outside of work Jonathan is an avid foodie, a sports enthusiast and a gifted salsa dancer.
Jolanta oversees and supports our catering teams in central London. Having led both high street and workplace food service operations, she has a great understanding of team dynamics and effective client relationship building. A home-grown talent, Jolanta is a graduate of our Leadership Academy and a hospitality and events devotee with a passion for delighting guests. She is also heavily involved in our Service Impact programme aimed at reducing the impact our operations have on people and the planet. At home, Jolanta is a happy mum, a keen baker and water sports lover. In spring, you can spot her wake-boarding on the Thames ahead of the surfing season in Newquay.
Nick oversees and supports our catering teams in west London. With a strong culinary background in five-star hotels including Brown’s Hotel and The Savoy coupled with robust operational management experience, Nick ensures our teams deliver exceptional workplace experiences consistently. Abandoned photography is his soft spot so, come a long weekend, chances are you’ll find Nick capturing the forgotten beauty of urban ruins.
A true Italian coffee fanatic, Gennaro has been working with Bennett Hay from the offset sharing his expertise and supplying our unique blends of coffee. Having previously built coffee brands such as Illy, Julius Meinl and Mokarabia in the UK and most recently set up the Tea Academy, Gennaro shapes bespoke coffee and tea strategies for our clients to suit their every service area. He also runs our Barista Training Academy – equipping our teams to show off their flair and creativity, and further their career in the art of coffee making.
Jareed works closely with Claire and our operational team to continually recruit new talent to Bennett Hay including to our elite team, who provide consistent absence cover. With a guest experience background in top media brands offices and a bachelor’s degree in psychology, she easily spots rising hospitality stars. In her spare time, Jareed has a passion for fashion, puzzles and reading but above all values time spent with family and friends.
Paul leads our finance function and directly trains and supports our onsite managers with our IT systems, monthly reporting and accounting procedures. He holds a first-class accounting degree from Middlesex University and has relevant operational experience, having previously managed a high street commercial outlet. Paul loves to keep fit by cycling to work and running marathons.